Use Known in Claude

Before you start

• A Known account in the organization you want Claude to use.
• A Claude plan. Free plans allow one custom connector.

Add Known

1. In Claude, open Customize → Connectors.

2. Select + Add, then Add custom connector.

3. Name it Known and paste the address:

   https://api.known.info/mcp

4. Select Add, then Connect.

5. Known opens in your browser. Sign in, choose the organizations Claude may use, confirm it's you, and select Allow.

On a Team or Enterprise plan, an owner adds Known once for everyone: Organization settings → Connectors → Add → Custom → Web, with the same name and address. Each person then connects with their own Known account.

Check the connection

Start a chat, select + → Connectors, and turn on Known. Then ask:

Which wikis can you see in Known?

Claude lists your organization's wikis, such as general. Ask it to read a page you know, and it answers with a link to that page in Known.

Troubleshooting

• Claude can't see a wiki you expected. It can only use the organizations you selected. To change them, go to Settings → Connections in Known.
• Known shows a generic icon. Claude uses its own icon for custom connectors. The connector works normally.

Next steps

• What Claude can do with Known, and its permissions
• Write your first page