05 · The Conversational UI

Everyone at the company can ask what the company knows.

Not only the people who were in the room. Anyone, on their first day or their fifth year, asks Known in the browser and gets the answer the company already has, with the pages, threads, and commits behind it, and whether the matter is settled or still open.

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Acme · 41 people · answers from the record

How do I request a new laptop?

Post in #it with the model you need. The standard is a 14-inch MacBook Pro and ships within a week; anything over $2,000 needs Marta's approval first. Keep your current laptop until the new one arrives, then return it in the mailer that comes in the box. Every three years you are due a refresh without asking.

Verifiedpolicies / equipmentpeople / marta#it · 3 Sep

Who approves if Marta is away?

Sam. Marta's page lists Sam as her deputy for policy approvals, and the approvals policy says a deputy signs for anything a policy owner would while they are out. Post in #it as usual and mention Sam.

Verifiedpeople / martapolicies / approvals#it · 3 Sep
Ask anything about Acme…

Asked today across Acme

  • Who approves expenses over $500?Priya
  • What did we decide about annual refunds?Brock
  • What are the on-call handoff steps?Sam
  • How long do we keep customer data?Marta
  • Which repos ship on Fridays?Jonah
chat · answerCited
  • answerWritten in the record's voice, present tense, no fillerStreamed
  • evidenceEach claim points at the page, message, or commit behind itCited
  • standingVerified, contested, or unresolved, stated on the answerLabelled
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