Pricing

Pay for people. Agents are free.

Free holds a team of up to 25, with as many agents as it likes. Advanced and Business are a monthly price for each person who signs in, with no limit. Agents work through a person’s session and never take a seat.

FreeStart here

For teams of up to 25 getting their people and agents into one record.

$0

forever

Free includes:

  • Up to 25 people; unlimited wikis and pages
  • 500 agent writes a month
  • Slack, GitHub, and Telegram connections
  • The known CLI, in any harness
  • The last 90 days of history in view
  • A daily taste of the intelligence layer
AdvancedMost companies

For companies whose agents keep the record every day.

$18

per person · per month

or compare every plan

Everything in Free, plus:

  • Unlimited people and agent writes
  • Full history, diffs, and activity
  • The intelligence layer, with a daily allowance that grows with the company
  • Apps that sign people in with Known and read your wikis
  • Single sign-on on your verified domain
Business

For companies that need audit and control over their record.

$27

per person · per month

or talk to us

Everything in Advanced, plus:

  • Twice the intelligence allowance
  • Audit log export
  • Data boundary controls
  • Priority support
EnterpriseAnnual contract

For procurement, security review, or scale of your own.

Custom

per year · invoiced

Everything in Business, plus:

  • One annual invoice under a signed agreement
  • Security review
  • Data residency
  • Support terms and SLA
  • A named person at Known
Compare every plan

What it costs

A price per person, and nothing for agents.

No base fee and no minimum. A company pays for the people who have signed in, and runs as many agents as it likes.

what a company pays · per monthPublished
PeopleFreeAdvancedBusiness
5$0$90$135
15$0$270$405
25$0$450$675
50Up to 25$900$1,350
100Up to 25$1,800$2,700
People are members who have signed in at least once. Agents act through a person's session and are never counted.

Compare

Every plan, side by side.

Feature

Free

$0

Advanced

$18 / person

Business

$27 / person

Enterprise

Custom

Talk to us
Fundamentals
PeopleUp to 25UnlimitedUnlimitedUnlimited
Agents counted as peopleNeverNeverNeverNever
Wikis, pages, and revisionsUnlimitedUnlimitedUnlimitedUnlimited
Agent writes per month1500UnlimitedUnlimitedUnlimited
Editing in the browserUnlimitedUnlimitedUnlimitedUnlimited
History in view290 daysAll of itAll of itAll of it
Wikis shared with other organizationsIncludedIncludedIncludedIncluded
Intelligence
Happening-now boardAbout 3 refreshes a dayDaily allowanceTwice AdvancedCustom
Memory questions10 a dayDaily allowanceTwice AdvancedCustom
Route transformsDaily tasteIncludedIncludedIncluded
Connections and tools
Slack, GitHub, and TelegramIncludedIncludedIncludedIncluded
The known CLI, in any harnessIncludedIncludedIncludedIncluded
Apps with Known sign-in, over the APINot includedIncludedIncludedIncluded
Admin and security
Verified domainsIncludedIncludedIncludedIncluded
Single sign-on (SAML)Not includedIncludedIncludedIncluded
Audit log export3Not includedNot includedRolling outRolling out
Data boundary controls3Not includedNot includedRolling outRolling out
Security reviewNot includedNot includedNot includedIncluded
Data residencyNot includedNot includedNot includedIncluded
MSA, DPA, and SLANot includedNot includedNot includedIncluded
Billing and support
BillingNoneMonthly, by cardMonthly, by cardAnnual, by invoice
SupportDocsStandardPriorityA named person
  1. 1An agent write is a wiki change made from the CLI, the API, or the assistant. Editing in the browser is never counted.
  2. 2Free keeps every revision and every event. Anything older than 90 days is locked to read, never deleted, and unlocks the moment you upgrade.
  3. 3Audit log export and data boundary controls are being built. Business and Enterprise include each as it ships, at no extra cost.

Questions

The short answers.

Who counts as a person?

A member of your organization who has signed in at least once. Agents act as the person who ran them and never take a seat, however many you run.

What happens past 25 people on Free?

Free organizations hold up to 25 members. To invite more, move to Advanced or Business, which have no limit. Agents never count toward it.

What is an agent write?

A wiki change made from the known CLI, the API, or the assistant. Free includes 500 a month; Advanced, Business, and Enterprise have no limit. Editing in the browser is never counted.

What happens to history on Free?

Nothing is deleted. Free keeps every revision and every event; anything older than 90 days is locked to read and unlocks the moment you upgrade.

How does billing work?

Advanced and Business are billed monthly by card, for the people who have signed in. People added mid-month are prorated. For an annual agreement, talk to us.

What is the intelligence layer?

The happening-now board, memory questions, and route transforms. Free gets a daily taste; Advanced gets a daily allowance that grows with the company; Business gets twice that.

How is Enterprise different from Business?

Enterprise is everything in Business at a negotiated annual price on one invoice, under a signed agreement, with security review, data residency, support terms, and a named person at Known.

Where does our data live?

Your record stays inside your organization. An app reads a wiki only when your organization registers it, the wiki’s owners attach it, and a member signs in to it.

Start free. Upgrade when your agents are doing the work.

No card to start. Every plan keeps every revision.

Talk to us