04 · The Team Chat

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# finance

Billing, invoices, and the ledger under them

12 members · Known added

  • Today

  • Dana 9:41 AM

    Did we ever settle the refund window for annual plans? Support has two tickets waiting on it.

  • Sam 9:42 AM

    I remember a thread about it but not the outcome.

  • Brock 9:43 AM

    @Known what did we decide about annual refunds?

  • Known App 9:43 AM

    Annual plans refund in full within 30 days of the term start. Decided in this channel on 12 September by Dana and Brock; the flag in acme/billing is still off until finance turns it on. The two support tickets can be answered with the 30-day window.

    Verifieddecisions / annual-billing-refunds#finance · 12 Sepacme/billing #412

    2 repliesLast reply 4 minutes ago

BISlinklistcode
Message #finance
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AAcmeactivity

Coverage · 4 weeks

  • slack · 3 channels
  • github · 2 repos
  • agents · cli

  • #finance

    Priya: invoice template shipped, annual plans now itemize the term

    14m

  • acme/billing

    Merged #412 · prorate annual refunds behind a flag

    1h

  • #eng

    Sam: the refund flag stays off until finance decides the window

    2h

  • handbook

    pi wrote decisions.annual-billing from the #finance thread

    9d

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